Frequently Asked Questions (FAQ)

1. What is Thank A Medic?
   Thank A Medic is a free platform that allows patients to provide feedback and thank paramedics who cared for them or their loved ones during an intervention.
    

2. How does the platform work?
    

   Step 1: Receive a card
   During an intervention, a paramedic may give you a "Thank A Medic" card with a unique number.

   Step 2: Enter the number
   Visit the main page of our website and enter the unique number in the designated field.

   Step 3: Consent
   Before writing your message, you will need to accept a consent form to confirm that you understand the terms of use.

   Step 4: Write your message
   Write a personalized message. Choose whether it will be private (visible only to the paramedic) or public (subject to approval for the Wall of Thanks).

   Step 5: Send
   Once sent, the paramedic will receive your message along with your last name and age.
    

3. Is the platform paid?
   No, Thank A Medic is completely free for patients and paramedics using the platform. However, paramedics, companies, social clubs, or unions can purchase "Thank A Medic" cards to distribute during interventions.
    

4. Why do I need to give my consent before writing a message?
   Consent ensures that you agree to the platform’s privacy and usage rules. This protects both your privacy and that of the paramedics while ensuring respectful use of the service.
    

5. Why doesn’t a public message appear immediately on the Wall of Thanks?
   To maintain the quality and respectfulness of interactions, all public messages must be approved by the concerned paramedic before being displayed on the Wall of Thanks. This allows them to validate the content and ensure it meets their expectations.
    

6. Why thank a paramedic?
   Thanking a paramedic acknowledges their professionalism, strengthens the human connection with patients, and can inspire others to do the same. It also reminds paramedics of the positive impact of their work, often done behind the scenes.
    

7. I am a paramedic, a company, or a union, how can I participate?
   You can get involved by purchasing "Thank A Medic" cards to distribute during interventions or by creating a profile on the platform. Contact us for more details on bulk card purchases or to join the initiative!
    

8. How can I support the platform?
   Thank A Medic is an independent initiative. You can help sustain the platform by making a donation through our website. Every contribution helps us continue to offer this service to paramedics and patients.